Patients often suffer from a lack of effective communication with their physicians and other health care providers.  Many people blame physicians for this common and important problem, citing doctors’ poor communication skills.

But communication is always a two-way street.  Patients and their families can greatly improve their interactions with the health care system by using good communication skills themselves.  And, it’s surprisingly easy to do this.

This blog—and our practical guide, “Make the Health Care System Work for You!”—are dedicated to helping patients communicate successfully with doctors, other health care providers, and the health care system in general.

We welcome your own ideas and your experiences, good and bad!  Please share them with us.  (If you like, we’ll be happy to protect your confidentiality.)

Thank you and take care,

Neil Weisfeld


4 Responses to About

  1. Jola says:

    What a great topic! And so greatly needed. I have had some dreadful communication experiences with doctors and one fabulously wonderful one. Let me know if you’d like to hear about them.

  2. New Associates says:

    Thanks so much, Jola! And of course I’d like to hear about your experiences. Just let me know if you would like me to keep the details confidential.

    I hope you find the book useful!

  3. Trish says:


    Congrats on the new blog. I would be very interested in hearing about individuals’ experiences with doctor-patient communications. Sometimes a very skilled practitioner can be a bad fit for a person just because they have different styles of communicating.

    Best, Trish

  4. New Associates says:

    Good point, Trish! For example, some patients want to know EVERYTHING about their medical conditions. Other patients want to know just enough to do a good job handling their self-care.

    We discuss this more in the book, in Section 2, “Finding the Right Doctor.”

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